Mental health and crises related to substance use are highly stressful times for those experiencing the crisis as well as for their families and support systems. CrisisTech 360’s Live Dispatch Monitor provides the ability to immediately locate and communicate with mobile teams in the field mobile who can then send unmarked cars with specially-trained teams in plain clothes to engage in a caring way, working to help determine next steps. This approach de-escalates crisis situations for everyone involved. CrisisTech 360’s proprietary software (MCID) allows secure, electronic assessment in the field with or without an internet connection. This allows professionals to provide crisis intervention services wherever and whenever a crisis occurs.